Our Site collects information regarding domain names, IP address (static or dynamic IP-address that sometimes point to a particular identifiable computer or device), type of browser, operating system, time of access, and referring/exit website addresses. This information is used by Black Label CRM for operational purposes, to maintain service quality, and to track site trends and statistics. Most of the time, this information does not personally identify you.
We also collect any personal information that you choose to provide when you use this Site. This may include but is not limited to the events when you: create an account, order and/or download products, contact our sales department, post content in our forums or interact with other areas of our support center. This information of personal nature may include, your name, e-mail address, and any other information selected by you to share. We may collect any additional personal information you knowingly and voluntarily provide through such posting, contact, or interaction, in cases when you post content in the forums, interact with other areas of our support center, or contact our sales department or support teams, In case you sign up for any Black Label CRM newsletter, webinar, survey, other communication or you just want to make general contact with us, we will collect information of your contact to fulfill your request. In case you want to unsubscribe, follow the unsubscribe link that appears at the end of each communication or, you may unsubscribe via your account preferences.
Use Sharing, or Disclosing of Personal Information
Cookies are used by us occasionally. In their nature Cookies are small text files that can be used by a website to identify/recognize a repeat visitor to the website. Cookies may be used by us for variable reasons, including:
In case you do not wish Black Label CRM to deploy cookies in your browser, you can opt out by changing your browser settings to reject cookies or to notify you when a website tries to put a cookie in your browser software. If you choose to disable cookies in your browser, our Site can still be used by you but your ability to use some of the products and/or services at this site may be affected and full site functionality is not guaranteed.
We make sure that appropriate security measures are taken to protect your personal information from unauthorized access, alteration, use, or disclosure. Among these measures are a variety of security technologies and procedures like data collection internal reviews, practices regarding storage and processing and also security measures, and appropriate encryption and physical security measures. We use Secure Socket Layer (SSL) certificates to encrypt the transmission of data on the Black Label CRM payment and login pages. Please note that no transmission via the internet can be fully secure, therefore, on your side, you are also responsible for taking the necessary measures for the protection of your personal information from unauthorized access, use, or disclosure, including protection of your password. Apart from the indications under “Use, Sharing or Disclosing of Personal Information”, access to your personal information is restricted ONLY to Black Label CRM. employees, contractors, and agents who need to know that information so that they can process it and provide personalized customer support to you. Note that these individuals are bound by strict confidentiality obligations and may be subject to discipline, including termination in case they fail to comply with these complications.
Credit Card Processing
A third-party service provider is used by us to manage credit card processing. This service provider is not permitted to store, retain, or use your personal information except for the sole purpose of credit card processing on our behalf.
Revision of Personal Data
Black Label CRM retains minimum Personal Data that is reasonable and needed in the management and maintenance of a product supplier to customer relationship. Black Label CRM customers may review and update their profile and subscription information on the Black Label CRM website customer portal.
If you have issues revising your Personal Data, send mail to firstname.lastname@example.org and state your need and contact information for help.
Retention and Deletion of Personal Data
Personal Data Transfer, Processing, and Storage
The Personal Data that we store is not highly sensitive and is needed in order to conduct normal and expected business practices. Specifically, Personal Data, as described in this policy, is stored on US-based data servers or in Cloud Storage Services. Black Label CRM’s use and storage of minimal Customer Personal Data, the Legitimate Interests basis is the appropriate legal basis of data storage and use. It is a reasonable and expected use of customer and prospective customer data.